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Introducing Ciyora

· 3 min read
The Ciyora team
The Ciyora team

Ciyora is a suite of business software: apps for HR and payroll, accounting, sales, purchasing, inventory, manufacturing, support, IT and more, on one platform with one sign-in. This post explains what we have built and why.

The problem we set out to solve​

A growing company typically runs payroll in one product, accounts in another, sales in a third, and fills the gaps with spreadsheets. Each product has its own login, its own list of employees or customers, and its own idea of what a location or a legal entity is. Month-end becomes the job of reconciling them.

Statutory depth is often added on, if it is there at all: state withholding, unemployment insurance, sales tax and year-end forms.

What Ciyora is​

One platform. Every app shares the same directory of people, the same customers, vendors and items, the same roles and the same approval inbox. A person has one identity and can belong to several companies, with different roles in each.

Statutory depth. US payroll in People covers federal, state and local withholding, FICA, FUTA and SUTA, Form 941 and 940, W-2 and W-3, and a NACHA file for direct deposit. Books handles sales tax by state, county and city, and Form 1099 for vendors. Statutory rates are kept as dated data, so a new tax year or a state rate change is a new version from a date rather than a code change.

Apps that work together. An accepted quote in CRM becomes an invoice in Books. Approved timesheets in Projects become billable hours. Payroll posts its journal to the ledger by cost centre. Purchase orders in Procurement are matched against bills.

Web and mobile. The Ciyora app for Android and iOS has the same app switcher as the web. Employees check in, apply for leave, download payslips and approve requests from the phone.

The apps​

The apps fall into five groups:

  • People and work: People, Ciyora Meet, Workplace, Forms and Workflows, Projects, Documents and e-sign.
  • Finance and governance: Books, Company Compliance, Procurement, Analytics.
  • Customers: CRM, Marketing, Support, Bookings, POS and Retail.
  • Operations: Inventory and Warehouse, Manufacturing, Maintenance and Quality, Distribution and Dealers, Field Service.
  • IT: IT Service Management, Remote.

You can start with one app and add others as you go, or take all of them as Ciyora One.

What comes next​

Each app has a published list of what it does. We will write here as new work ships. If you would like to see Ciyora with your own company's processes, write to us.