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Solutions / Retail and FMCG distribution

Sell through every channel, account for every dollar

Bill at the counter even when the internet drops, manage distributors, routes and promotions, keep warehouse stock accurate and see it all in your books.

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Books invoices list with invoice numbers per GSTIN and financial year, customers, status, due dates and amounts.Books invoices list with invoice numbers per GSTIN and financial year, customers, status, due dates and amounts.
Common problems

What we hear, and how Ciyora helps

Billing stops when the internet does

A counter that cannot bill loses sales and creates queues.

POSBooks
  • Offline billing with the register’s own bill series, synced safely later
  • Sales tax on each line, scale barcodes and split payments across tenders
  • Shift close with denomination count, Z reports and journals posted to Books

Schemes are hard to run and harder to settle

Trade schemes are calculated in spreadsheets, and claims arrive months later.

DistributionBooks
  • Slab, buy X get Y, value, volume, combo, target and display schemes
  • A simulator and budgets that stop or cap a scheme automatically
  • Claims validated against secondary sales and settled as credit notes in Books

No view of secondary sales

You know what you sold to distributors, not what they sold to retailers.

Distribution
  • A partner portal for distributor orders, secondary billing, stock and claims
  • Distributor stock ledger by batch and expiry
  • Field reps with beats, journey plans, outlet check-in and orders, working offline

Stock does not match the books

Transfers, returns and expiries leave the warehouse and the ledger telling different stories.

InventoryBooks
  • One stock ledger with bins, lots and FEFO picking
  • Transfers between warehouses and companies with in-transit stock
  • Valuation reconciled to Books as of any date

Customers buy once and disappear

There is no way to reach shoppers again with their consent.

POSMarketing
  • Customer lookup by mobile number, loyalty points, wallet and gift vouchers
  • Marketing consent recorded per customer
  • Email campaigns and segments in Marketing
The apps

The apps to start with

Switch on these first, then add others as teams are ready. All share one sign-in and one set of records.

POS and Retail

Counter billing for shops, cafés and restaurants that keeps working offline and closes into Books.

View POS

Distribution and Dealers

Run your channel: distributors, retailers, beats, schemes, field reps and claims, with a partner portal.

View Distribution

Inventory and Warehouse

One stock ledger for the suite, with bins, lots, picking, transfers between locations and valuation tied to Books.

View Inventory

Books (accounting)

Double-entry accounting with sales, purchases, banking, tax, inventory, assets and group consolidation.

View Books

CRM

Leads, deals, quotes, forecasts and commissions, connected to Books customers and People payroll.

View CRM

Marketing

Email campaigns, journeys and landing pages, with consent built in and ROI measured on real revenue.

View Marketing

Other solutions

Talk to us about how you work

Tell us how you work today. We will show the parts of Ciyora that fit and a plan to move across.

Start free trialTalk to sales